FAQ

Slideshows

How do I get my files to you?

Primarily Google Drive, however, there are other options such as dropbox, or a flash drive.

Why do you charge extra for non-digital photos?

Non-digital photos have to be individually scanned. Thus, they take more time than is generally needed for a standard slideshow.

When do I get my slideshow?

Your slideshow will be received within 24 hours of payment.

Video Editing

What is the average turnaround time for a video?

Depending on the amount of editing needed, generally about 1 week.

How do I get my files to you?

Primarily Google Drive, however, there are other options such as dropbox or a flash drive.

When do I get my video?

Your video will be received within 24 hours of payment.

Policies/Payment

Can you edit my school project?

Yes, probably. Before we start however, either you or I will need to verify with your teacher. There are also some other requirements about how much work and input I can do or have. 

What if I'm not happy with the final product?

Your product will be changed until you are happy with your product. Everything you see is editable and will be edited until you are happy with your final product.

How does payment work?

All payment is done online through a third party called InvoiceNinja. 

Other

Can you fix my hard drive, headphones, computer, etc?

No, I do not do technology repairs.

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